How We Work

Engagement Models Built for Scale

Choose the engagement model that fits your project needs—from long-term dedicated teams to flexible staff augmentation to fixed-scope delivery..

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How It Works

Discovery & Team Design

We understand your product goals, tech stack, and workflow. Together we design the ideal team composition (frontend, backend, mobile, design, QA) based on your roadmap.

Team Onboarding (Week 1-2)

Your dedicated team is assembled and onboarded. They learn your codebase, business domain, and processes. We set up communication channels, access, and tooling.

Sprint 0: Foundation (Week 2-3)

First sprint focuses on setup: development environments, CI/CD, coding standards, documentation. The team starts picking up small tasks to build momentum.

Regular Sprint Cadence

Two-week sprints with planning, daily standups, demos, and retrospectives. The team becomes fully productive and maintains consistent velocity.

Continuous Improvement

Regular retrospectives drive process improvements. Team scales up or down based on roadmap needs with 30-day notice.

Choose Your Engagement Model

We offer three flexible engagement models to match your project needs, timeline, and budget.

Dedicated Team

A full-time team exclusively focused on your project with long-term commitment and deep product knowledge.

Time & Materials (T&M)

Pay for actual time spent with complete flexibility to adjust scope and priorities as your project evolves.

Fixed Bid / Fixed Price

Fixed scope, timeline, and budget agreed upfront. Perfect when requirements are well-defined and unlikely to change.

Which Model Is Right for You?

CriteriaDedicated TeamStaff AugmentationFixed-Scope
PROVIDERSPEEDCOMMUNICATIONFLEXIBILITY
Traditional AgencySlow (6-12 months)Account manager layerLow (rigid contracts)
FreelancersMediumDirect (if available)High (but inconsistent)
Offshore Dev ShopSlow (time zones)Language barriersMedium
Basmar SoftwareFast (2-4 months)Direct with teamHigh (agile process)

Not Sure Which Model to Choose?

Let's discuss your project goals, timeline, and team structure. We'll recommend the best engagement model and create a custom proposal.

How We Work

Quality

Every line of code and every design decision gets the same level of attention — whether it's a landing page or a core payment flow. We don't have a "good enough for now" mode.

Ownership

When something breaks or a deadline slips, we don't look for someone to blame. We fix it. Your project is our responsibility, not just our assignment.

Transparency

You'll always know where things stand. We give you access to the work in progress, flag problems as soon as they appear, and never dress up bad news as good news.

Innovation

We adopt new tools and approaches when they make the product better — not to put them on a slide deck. The best solution is usually the one that works reliably, not the one that's newest.

Standard Tooling & Platforms

Best-in-class tools for collaboration, development, and delivery. We adapt to your existing stack or recommend proven solutions.

Jira

  • Agile project management, sprint planning, and issue tracking

  • Usage: Backlog management, sprint boards, bug tracking, velocity metrics

Slack

  • Real-time team communication and collaboration

  • Usage: Daily standups, quick questions, notifications, team bonding

GitHub

  • Version control, code reviews, and CI/ CD automation

  • Usage: Code hosting, pull requests, code reviews, GitHub Actions

Figma

  • Collaborative interface design and prototyping

  • Usage: UI design, prototypes, design systems, developer handoff

Notion

  • Knowledge management and team documentation

  • Usage: Meeting notes, product specs, onboarding docs, wikis

zoom

  • Video conferencing for meetings and demos

  • Usage: Sprint planning, demos, retrospectives, 1-on-1s

Frequently Asked Questions

A Dedicated Team is a self-managed unit — frontend, backend, QA, and a tech lead — that operates as an extension of your company. They run their own sprint planning, handle task breakdown, and take ownership of delivery. Best when you don't have internal engineering capacity or want to hand off a product entirely.

Staff Augmentation means individual engineers who slot into your existing team under your technical direction. You own the architecture and roadmap — we provide the execution. Best when you have a strong internal team but need specific skills or extra capacity for a defined period.

The key question is: do you want to manage the work, or do you want someone else to?

For Staff Augmentation, we can typically place a senior engineer within 1-2 weeks of agreement.

For a Dedicated Team, onboarding takes 2-3 weeks — enough time to introduce the team to your codebase, tooling, and processes before the first sprint starts. Rushing this phase costs more time than it saves.

If you have a hard deadline, tell us upfront — we'll be honest about whether it's achievable.

Our team works primarily in Eastern European time zones (EET/EEST), which gives 4-6 hours of overlap with Western Europe and 2-4 hours with the US East Coast.

In practice: async-first for day-to-day work, with scheduled touchpoints for planning, demos, and decisions. We use Slack for daily communication, Jira or Linear for task tracking, and video calls for anything that needs real-time discussion. You always know what's being worked on and what's next.

It depends on the engagement model.

On a Dedicated Team or Time & Materials engagement, scope changes are handled naturally — you add items to the backlog, we reprioritize, and it gets built. There's no renegotiation required for every change.

On a Fixed Scope project, changes outside the agreed spec are handled through a change order — a short document that defines what's being added, what it will take, and how it affects the timeline. We don't start work on out-of-scope items without mutual agreement on what that means for the project.

You do — fully. All code, designs, and deliverables produced during the engagement are your property. We sign IP assignment agreements at the start of every engagement. There are no licensing fees, no lock-in to proprietary frameworks, and no restrictions on what you do with the work after we're done.

Quality is built into the process, not checked at the end. Every pull request goes through peer code review. Automated tests run on every commit. Staging environments are updated after each sprint so you can see and test the work before it goes to production.

We send weekly written progress summaries — what shipped, what's in progress, what's blocked, and what's next. You stay informed without having to chase updates.

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